Refund Policy

Our Refund Policy 

Merchandise Returns

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Merchandise which has been embroidered is neither returnable nor refundable unless the embroidery is in error or misspelled.


Donations are non-refundable

Adoption Fees

Adoption fees are fully refundable until the time that the adoption is finalized.  This does not take place until the dog has been in the home for approximately two weeks and is released medically.   After the adoption is finalized,  if any dog adopted from SAGRR is returned within 14 days and is in the same or better condition as prior to adoption, 50% of the adoption fee may be refunded.

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